SHIPPING POLICY

We ensure that all our products are shipped using reliable, tracked shipping methods for your peace of mind. Enjoy free shipping on the store, depending on your location—no discount code is required. Free shipping will automatically apply at checkout and includes duties for eligible regions.

 

ORDER PROCESSING

Orders are typically processed within 1-3 business days. Once your order is shipped, you’ll receive a tracking link via email to monitor its progress. Please note that the delivery timelines below are estimates and may vary slightly.

 

SHIPPING COSTS & DELIVERY TIMES

Free Shipping: Available on all orders over $150 for the United States and Canada.

 

For orders under $150, the following shipping fees apply:

Country / Region	Shipping cost	Delivery time
United States	$9,99	4-8 business days
Canada	$14,99	3-9 business days

 

IMPORTANT NOTES

• Orders cannot be canceled or modified after they are placed.

• During peak seasons or promotional events, processing and shipping times may take longer due to high order volumes.

• Orders are shipped Monday through Friday, excluding holidays. Orders placed over the weekend will be processed the next business day.

 

If you have any questions or need assistance, please reach out to us at info@softsuzy.com.

 

Thank you for shopping with us!